Privacy Policy

Last Updated: January 1, 2025

Overview

This Privacy Policy describes how SG Systems PTE. LTD. collects, uses, and protects your information when you use Tandemu.

1. Information We Collect

Personal Information

• Account details (name, email, password)
• Optional profile data (display name, preferences)
• Content created or processed through the platform
• Support team communications

Usage Information

We automatically collect device data, usage patterns, performance metrics, and cookie information.

2. How We Use Your Information

SG Systems PTE. LTD. uses data to provide services, process content via AI models, personalize experiences, support customers, ensure security, meet legal obligations, and improve the platform.

3. Data Processing and AI

Your content may be processed by AI models to generate insights, organize information, and create dynamic workflows.

4. Information Sharing

We do not sell personal information. We may share information with service providers, when legally required, during business transfers, or with your explicit consent.

5. Data Security

Security measures include encryption, security audits, access controls, secure data centers, and employee training.

6. Data Retention

Information is retained as long as necessary. Deleted accounts result in data removal except where legally required.

7. Your Rights

Depending on your location, you may request access, correction, deletion, data portability, or processing restrictions.

8. International Data Transfers

As a Singapore-based company, SG Systems PTE. LTD. may transfer your information to and from Singapore and other countries where we operate.

9. Cookies and Tracking

The platform uses cookies for experience enhancement and analytics. You can control cookies through your browser settings.

10. Children's Privacy

Tandemu is not intended for use by children under 13 years of age.

11. Policy Changes

Updates are posted with updated dates. We encourage you to review this policy periodically.

12. Contact Information

Email: sebastian@sg-systems.co
Data Protection Officer: sebastian@sg-systems.co
Location: Singapore

13. Regulatory Compliance

SG Systems PTE. LTD. is committed to complying with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA), the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).